Effective Date: February 8, 2026
Please read these Terms of Service ("Terms", "Agreement") carefully before purchasing or using the MockupFlow AI software ("Software") operated by MockupFlow AI ("us", "we", or "our").
By purchasing, installing, or using the Software, you agree to be bound by these Terms. This Agreement is a legal contract between you ("User", "Licensee") and MockupFlow AI.
MockupFlow AI grants you a revocable, non-exclusive, non-transferable, limited license to use the Software subject to your purchased tier and payment status.
Licenses are tied to specific hardware IDs via our licensing server. Device (workstation) limits are enforced based on your license tier as described in Section 3.
We offer two types of licenses:
Subscription licenses are billed monthly or annually. Annual subscriptions receive a discount as advertised at the time of purchase.
Subscriptions renew automatically at the end of each billing cycle unless cancelled at least 24 hours before the renewal date. You may cancel at any time through your account dashboard or by contacting us.
Upon cancellation, you retain access until the end of your current billing period. No partial refunds are issued for unused time within a billing cycle. After expiration, the Software will operate in read-only mode (you can view existing data but cannot generate new content).
You may upgrade your tier at any time. Downgrades take effect at the next billing cycle. Credits from prior subscription payments may be applied toward perpetual license upgrades as described in our upgrade policy.
The Software includes a library of digital assets (PSD Mockups, Video Templates). You are granted a Commercial License to use these assets to create marketing materials for your business.
Designs, artwork, and content generated using the AI features of the Software belong to you. You are free to use, sell, and distribute AI-generated output commercially.
The Software uses a "Bring Your Own Key" model for AI generation. You provide and pay for your own API keys (e.g., OpenAI, Replicate, OpenRouter). We do not resell, mark up, or subsidize AI API costs. You are responsible for complying with the terms of service of each AI provider.
AI-generated content may occasionally include errors, artifacts, or unintended elements. We provide quality assurance tools (QA Engine) but do not guarantee that all generated content will be free of issues. You are responsible for reviewing generated content before commercial use.
The Software's voice input feature requires access to your device's microphone. Audio is captured solely for speech-to-text transcription and is never transmitted to MockupFlow servers.
Voice transcription may be processed:
Voice reply (text-to-speech) is provided via gTTS, an open-source library. Text is sent to Google's TTS service for audio synthesis. No personal data beyond the text content is transmitted.
This is a critical section. Please read carefully.
To the maximum extent permitted by applicable law, the aggregate liability of MockupFlow AI (and its founders, employees, or affiliates) shall be limited to the amount actually paid by you for the Software license in the 12-month period immediately preceding the event giving rise to such claim.
In no event shall MockupFlow AI be liable for any indirect, special, incidental, or consequential damages, including but not limited to: loss of profits, loss of data, business interruption, or shop suspensions (e.g., by Etsy or Shopify).
The Software includes a trademark checking feature that queries public databases. This feature is provided as-is and does not constitute legal advice. You are solely responsible for ensuring your designs do not infringe on third-party trademarks. We recommend consulting an intellectual property attorney for definitive trademark guidance.
We shall not be liable for failure to perform our obligations if such failure is a result of Acts of God, war, terrorism, government sanction, embargo, labor dispute, strike, interruption or failure of electricity or internet service, pandemic, or illness of key personnel.
We offer a 30-day money-back guarantee for first-time purchasers. If the Software does not meet your expectations within 30 days of your initial purchase, you may request a full refund by contacting info@mockupflow.ai.
To qualify for a refund, you must:
Refunds are processed within 10 business days. Upon refund, your license will be deactivated and all access to the Software will be revoked.
We understand the risk of relying on software from a boutique provider. We commit to the following:
In the event that MockupFlow AI ceases operations, dissolves, or becomes permanently unable to maintain the licensing servers, we will issue a final "Unlocked Update". This update will remove online license checks, allowing all existing license holders to continue using the local features of the Software indefinitely in its last known state, without further support or updates.
The Software integrates with third-party services. We do not control these services and are not responsible for changes to their APIs, pricing, or Terms of Service. Third-party integrations include:
Subscription fees are charged at the rates published at the time of your purchase. We reserve the right to adjust pricing for new subscribers with 30 days notice. Existing subscribers retain their price for the duration of their current billing cycle.
Perpetual licenses include 12 months of updates and support from the date of purchase. After 12 months, an optional Annual Maintenance Subscription is available for continued updates, cloud features (Backblaze), and priority support. The Software continues to function without maintenance, but will not receive updates.
AI generation, cloud storage, and platform API costs are paid directly by you to the respective providers. MockupFlow AI does not charge markup on third-party API usage.
The Software incorporates open-source libraries licensed under permissive terms (MIT, BSD, Apache 2.0). A complete list of third-party components and their licenses is available in the Software's documentation. Key dependencies include:
All open-source components used in this Software are commercially licensed and permit redistribution in proprietary applications.
As a company based in the European Union (Croatia), we comply with the General Data Protection Regulation (GDPR). See our Privacy Policy for full details.
Under GDPR, you have the right to:
To exercise any of these rights, contact us at info@mockupflow.ai.
We process personal data on the following legal bases:
These Terms shall be governed by and construed in accordance with the laws of Croatia (European Union). Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Varaždin, Croatia.
Contact: info@mockupflow.ai
Last updated: February 8, 2026